Noticeboard

Dates Our Surgeries Are Closed:

Friday 2nd April 2021

Monday 5th April 2021

Monday 3rd May 2021

Monday 31st May 2021

Monday 30th August 2021

Monday 27th December 2021

Tuesday 28th December 2021

We will be CLOSED for training purposes between 1-4pm  on:

10th February 2021

11th March 2021

12th May 2021

17th June 2021

15th September 2021

17th November 2021

Please contact Out Of Hours for any emergencies during those times on 03001230762

For routine problems please ring the surgery when we are open.

If you have an urgent problem, please call 03001230762. If you have a medical emergency, please dial 999 – thank you.

* * * * *

Appointments at Posterngate Surgery

We understand it can be confusing to work out who you need to book an appointment with for certain problems. We have produced a leaflet for patients to give some idea of who to book in with to make things a bit easier. You can find this leaflet under 'Appointments' at the top of the page, and then in the tab 'Who to book with'.

 * * * * *

CHEMISTS DELIVERY SERVICE

Did you know that chemists offer a delivery service for patients?  For more information please speak to one of the local chemists

* * * * *

TEXT MESSAGE REMINDERS

Please let the Surgery know if you would like to receive text message reminders of your booked appointments

* * * * *

YOUR VIEWS ARE IMPORTANT

We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for our Patient Group' link below.

If you would like to become a member of the Patient Participation Group, please contact the Surgery for more information.

filesConfidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website