Dates Our Surgeries Are Closed:

Friday 2nd April 2021

Monday 5th April 2021

Monday 3rd May 2021

Monday 31st May 2021

Monday 30th August 2021

Monday 27th December 2021

Tuesday 28th December 2021

We will be CLOSED for training purposes between 1-4pm  on:

10th February 2021

11th March 2021

12th May 2021

17th June 2021

15th September 2021

17th November 2021

Please contact Out Of Hours for any emergencies during those times on 03001230762

For routine problems please ring the surgery when we are open.

If you have an urgent problem, please call 03001230762. If you have a medical emergency, please dial 999 – thank you.

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Appointments at Posterngate Surgery

We understand it can be confusing to work out who you need to book an appointment with for certain problems. We have produced a leaflet for patients to give some idea of who to book in with to make things a bit easier. You can find this leaflet under 'Appointments' at the top of the page, and then in the tab 'Who to book with'.

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Did you know that chemists offer a delivery service for patients?  For more information please speak to one of the local chemists

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Please let the Surgery know if you would like to receive text message reminders of your booked appointments

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We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for our Patient Group' link below.

If you would like to become a member of the Patient Participation Group, please contact the Surgery for more information.

24 Hour Automated Telephone Appointment System

Did you know that patients can book an appointment 24 hours a day, 365 days of the year, using our automated telephone service.  Whilst you are more than welcome to book an appointment the traditional way by speaking to a receptionist, the automated telephone service is very easy to use.

In order to book an appointment using the 24 hour automated system, simply call the surgery on 01757 702561 where you will be given the same options as before.  However, when you select '1' to make an appointment, it will also offer you the chance to book this through the 24 hour automated service.  Why not give it a try, it really is simple to use.

You will be required to provide your date of birth and contact telephone number first of all so the system can verify who you are.  You can then select either the first available appointment with any GP, or select a male or female GP.  You will be given the option of each GPs name at the surgery and once you have selected your chosen GP you will be offered the next available appointment.  If this is not convenient for you, you can choose to skip this appointment to the next available appointment.  Once you have selected your appointment you will be asked to confirm it and the appointment will then be confirmed and booked.

Please note, nurse and nurse practitioner appointments are not available via our 24 hour automated system as we need to ensure your appointment is booked with the appropriate member of the medical team.

You must remember to let us know as soon as possible if you change your telephone number in order for us to update your records.

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