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Appointments at Posterngate Surgery

We understand it can be confusing to work out who you need to book an appointment with for certain problems. We have produced a leaflet for patients to give some idea of who to book in with to make things a bit easier. You can find this leaflet under 'Appointments' at the top of the page, and then in the tab 'Who to book with'.

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CHEMISTS DELIVERY SERVICE

Did you know that chemists offer a delivery service for patients? For more information please speak to one of the local chemists

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TEXT MESSAGE REMINDERS

Please let the Surgery know if you would like to receive text message reminders of your booked appointments

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YOUR VIEWS ARE IMPORTANT

We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for our Patient Group' link below.

If you would like to become a member of the Patient Participation Group, please contact the Surgery for more information.

Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

book or cancel appointments online

renew or order repeat prescriptions online

view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

You will need to complete one of the relevant forms below. For patients who do not have an online account, you will need to use the 'New User' form. For patients who do already have access to some of the online services but would like more, please complete the 'Existing User' form. For anyone requesting access on behalf of someone i.e. Children or someone you look after, you will need to complete the 'Proxy Access' Form. Once you have completed the form, you will need to bring the form into the surgery along with a piece of photo ID (passport, driving licence) and something with your address on like a bank statement. If you don’t have these, please talk to us and we will help you sign-up.

If you have any questions, please contact reception.

Application for Online Access - Existing Online User

Application for Online Access - New Online User

Consent to proxy access to GP online services

NHS App

You can now also use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App as well as SystmOnline to order prescriptions, view your medical record and book appointments. The NHS app also allows you to check your symptoms and find out what you need to do for urgent advice. For more information and to register, please visit www.nhs.uk/nhsapp