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Are you interested in having a say on issues that affect patients?

 

If so we want to hear from you! 

 

We have set up a Patient Participation Group ("PPG") consisting of a random selection of patients who have previously completed a 'Contact Form' enabling us to contact them from time to time regarding their opinions on specific aspects of the Practice.

 

The aim of the PPG is to provide a valuable forum to gain patients opinions on the facilities and provisions of services, to bring a sense of ownership and partnership between Practice staff and patients, and to allow patients to make positive suggestions about the Practice and their own healthcare.  We are holding our first PPG meeting at the Selby surgery on Tuesday 12th July at 6.30pm.  Following the meeting, minutes will be available at the Surgery and also on our website. 

 

Patients are advised that for various reasons, including confidentiality, the PPG is not the appropriate forum to pursue a complaint against the Practice or to raise concerns about a particular individual.

 

Your views are important to us

 

We are encouraging patients to give their views about how the Practice is doing.  We would like to be able to find out the opinions of as many patients as possible and are therefore asking if you would like to provide your email address, or home address, so we can send a survey to you from time to time.

 

If you are interested in leaving either your email address or home address details, please pick up a Form from either the Selby or Hemingbrough surgeries, or complete the Form online.

 

We are particularly keen to hear from patients who represent the diversity of the patient list in terms of age, gender and race etc. 

 

Noticeboard

ONLINE SYSTEM CURRENTLY UNAVAILABLE

Until we roll out to our new clinical computer system on Friday 18 May 2012, patients are no longer able to book appointments or order repeat prescriptions online.

We apologise for any inconvenience this may cause.

You can book appointments by phoning the Surgery or calling in at the Surgery.  You can order repeat prescriptions by calling in at the Surgery, or by sending an email request to repeats@posterngate.co.uk

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TEXT MESSAGE REMINDERS

Please note that until Monday 21 May 2012 the text messages patients receive reminding you of your appointments has been disabled.

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DATES WE ARE CLOSED

Please note our surgeries will be CLOSED on Monday 4 June and Tuesday 5 June 2012.

Please contact Out of Hours for any emergencies during that time on 0845 0568060.

Please remember to get your prescription requests in early.

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HELP US GET READY FOR OUR NEW CLINICAL SYSTEM

Please click on the 'System Changes' tab to see how our patients can help us in readiness for the rollout to our new clinical system in May 2012.

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YOUR VIEWS ARE IMPORTANT

We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for the Patient Survey' link below.

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PATIENT PARTICIPATION GROUP 2011/2012 REPORT

To view the PPG Report please click on the 'Patient Participation Group' link below.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website