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Noticeboard

Dates Our Surgeries Are Closed:

25th December 2018

26th December 2018

We will be CLOSED between 1-4pm for training purposes on

Thursday 15th November 2018

Please contact Out Of Hours for any emergencies during those times on 03001230762

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For information on GDPR which replaced The Data Protection Act on 25.05.2018, please see the link on the right hand side of the screen,or click here.

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Appointments at Posterngate Surgery

We understand it can be confusing to work out who you need to book an appointment with for certain problems. We have produced a leaflet for patients to give some idea of who to book in with to make things a bit easier. You can find this leaflet under 'Appointments' at the top of the page, and then in the tab 'Who to book with'.

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CHEMISTS DELIVERY SERVICE

Did you know that chemists offer a delivery service for patients?  For more information please speak to one of the local chemists

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TEXT MESSAGE REMINDERS

Please let the Surgery know if you would like to receive text message reminders of your booked appointments

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YOUR VIEWS ARE IMPORTANT

We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for our Patient Group' link below.

If you would like to become a member of the Patient Participation Group, please contact the Surgery for more information.

Practice Management

Cheryl Midgley (Practice Manager) oversees the day to day running of the Practice, assisted by Carolyn Shepherd (Assistant Practice Manager). Georgina Kelly, Administration Assistant and Jade Muscroft, Information Management and Technology Co-ordinator, also provide support to the Management Team. You can contact Cheryl or Carolyn by telephone, in writing, or by email at VOYCCG.enquiriesposterngate@nhs.net

Administration

Our Data Administrators, Claire Bogie (Team Leader) Liz Goldsbro and Helen Shirley, work hard summarising and coding information from patients clinical records, hospital correspondence and other source into the practice computer system, ensuring data is up-to-date and accurate.

Reception

Julie O'Neil (Reception Manager) oversees our 12 receptionists, who work full time or part-time.  Our Receptionists have a demanding job trying to ensure the smooth running of the practice whilst dealing with patient enquiries. They are here to help you and if they do ask for details of your problem this is merely to assist the doctors and nurses in organising their available time to give priority to urgent cases. Some enquiries may take a little longer than others to resolve so please be patient and the Receptionists will do their best to deal with your enquiry as quickly as possible.

Secretaries

Our secretaries, Margaret Wilson, Jayne Foston and Karen Wright  all work hard typing letters and liaising with hospitals. They are also responsible for sending out insurance reports and other correspondence. 

 
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