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Noticeboard

Dates Our Surgeries Are Closed:

25th December 2018

26th December 2018

We will be CLOSED between 1-4pm for training purposes on

Thursday 15th November 2018

Please contact Out Of Hours for any emergencies during those times on 03001230762

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For information on GDPR which replaced The Data Protection Act on 25.05.2018, please see the link on the right hand side of the screen,or click here.

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Appointments at Posterngate Surgery

We understand it can be confusing to work out who you need to book an appointment with for certain problems. We have produced a leaflet for patients to give some idea of who to book in with to make things a bit easier. You can find this leaflet under 'Appointments' at the top of the page, and then in the tab 'Who to book with'.

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CHEMISTS DELIVERY SERVICE

Did you know that chemists offer a delivery service for patients?  For more information please speak to one of the local chemists

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TEXT MESSAGE REMINDERS

Please let the Surgery know if you would like to receive text message reminders of your booked appointments

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YOUR VIEWS ARE IMPORTANT

We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for our Patient Group' link below.

If you would like to become a member of the Patient Participation Group, please contact the Surgery for more information.

24 Hour Automated Telephone Appointment System

Did you know that patients can book an appointment 24 hours a day, 365 days of the year, using our automated telephone service.  Whilst you are more than welcome to book an appointment the traditional way by speaking to a receptionist, the automated telephone service is very easy to use.

In order to book an appointment using the 24 hour automated system, simply call the surgery on 01757 702561 where you will be given the same options as before.  However, when you select '1' to make an appointment, it will also offer you the chance to book this through the 24 hour automated service.  Why not give it a try, it really is simple to use.

You will be required to provide your date of birth and contact telephone number first of all so the system can verify who you are.  You can then select either the first available appointment with any GP, or select a male or female GP.  You will be given the option of each GPs name at the surgery and once you have selected your chosen GP you will be offered the next available appointment.  If this is not convenient for you, you can choose to skip this appointment to the next available appointment.  Once you have selected your appointment you will be asked to confirm it and the appointment will then be confirmed and booked.

Please note, nurse and nurse practitioner appointments are not available via our 24 hour automated system as we need to ensure your appointment is booked with the appropriate member of the medical team.

You must remember to let us know as soon as possible if you change your telephone number in order for us to update your records.

 
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