Appointments at Posterngate Surgery
Ring our main switchboard on 01757 702561 to book an appointment at either our main practice or our branch surgery.
Alternatively, you can now register at the surgery to be able to book appointments online. This is an easy process and frees up the telephone line. You will notice you are now able to view your Summary Care Record via SystmOnline if you have consented to this.
Urgent problems will be seen the same day by a GP. However we cannot guarantee that you will see your usual GP or any other GP that you request.
Some appointments are available up to 10 working days in advance. These are limited in number. We stagger the availability of times after this. If your condition is non-urgent, you can expect to see a GP within two working days. However, you may have to wait longer if you want to see a particular GP.
Nurses based in our Practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day.
We offer telephone appointments with all the clinical staff, including GPs. If you feel your problem can be dealt with over the telephone, please ask our Reception team who will be pleased to help you.
Please note that we cannot guarantee the time at which you may be called back if the member of staff is not available immediately. Please note that the surgery telephone number will appear as 'private' or 'unknown' on caller display phones.
If you arrive late for your appointment or contact us to say you will be late for an appointment, the receptionist will ask the reason and let your doctor/nurse know. The doctor/nurse will then advise whether they are able to see you. He/she will have other patients and you may have to wait to be seen. We do try to accommodate patients who arrive late, but on some occasions you may be advised to re-book your appointment for another.
Hemingbrough Surgery is a small branch surgery, operating for a restricted number of hours. It caters for patients registered with the Practice who live in Hemingbrough, Cliffe, South Duffield, and Cliffe Common.
We dispense medicines at the surgery for these patients. We regret that we cannot dispense to any patient for whom we do not have specific authority. Generally, this covers patients who live outside the catchment area.