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Care Quality Commission (CQC) Inspection

We have recently had our CQC inspection and are awaiting a full report but the verbal feedback was that they were happy with the care and services we were providing. The CQC will publish the report when it is complete and we will display the certificate they send. We would hope to get the report in February 2016.

 Dates Our Surgeries Are Closed

Please note that our Surgeries will be CLOSED on:

Friday 25th March 2016

Monday 28th March 2016

In addition we are CLOSED on the following dates between 1-4pm for training purposes:



Please contact Out Of Hours for any emergencies during those times on 111

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The flu vaccination is offered to people in at-risk groups; if you have received a letter this year please contact the surgery to arrange an appointment for this. If you do not wish to have the flu vaccination please let us know so we can update your records.

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Please note our email address has changed. If you usually order repeat prescriptions via email, please send it to

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Patient On Line Access

Gives you the option to make appointments and order repeat prescriptions and is

proving very popular. This has now been extended to viewing your summary care

record from your computer, table, or smartphone instead of ringing or visiting the

surgery. A summary record includes : medication, adverse reactions and allergies

During 2015/16 access to your electronic medical record will be widened to enable

you to view your full electronic record by 31 March 2016 should you choose to.

Access to online services demands a consistent and robust approach to ensure patient

confidentiality whilst providing you with secure access to your personal data.

Practices will, therefore, be required to verify your identity or individually vouch for

patients requiring on line access.

it is important that you, understand that you will be responsible for protecting the

information about you that you will see.

Leaflets and further information will be available on the website and in surgery very


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In common with other surgeries, we are receiving an increase in volume of prescription requests.  Also, GPs are having to undertake more stringent safety checks when issuing repeat prescriptions.  It is therefore with regret that with immediate effect we require 48 working hours notice (2 days excluding weekends) from receipt of a prescription request to collection by the patient.

We recognise this will be inconvenient for some of you, but unfortunately we have no alternative.

This will also bring us in line with other surgeries as the national standard is 72 hours .

Please note, if you send a prescription request to  you will now receive an automatic reply via email which lets you know your email has been received.


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Did you know that chemists offer a delivery service for patients?  For more information please speak to one of the local chemists

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Please let the Surgery know if you would like to receive text message reminders of your booked appointments

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We want to encourage patients to give their views about how the practice is doing. If you are interested in finding out more information, please click on the 'Sign up for our Patient Group' link below.

If you would like to become a member of the Patient Participation Group, please contact the Surgery for more information.

Contact Details

The main surgery is situated at the junction of New Lane and Portholme Road. This is about 200 yards from the pointer on the postcode link site.



Hemingbrough surgery is opposite the junction of Main Street and Water Lane.

View details for:-

Address book Address

Posterngate Surgery
Portholme Road

Telephone Numbers Telephone Numbers

01757 702561
Out of Hours:
Red buildingVale of York CCG

Envelope and a pencil
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

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